Quick & Easy: How to Reset Whirlpool Ice Maker

If your Whirlpool ice maker isn’t working, you may need to reset it. Follow these simple steps to reset your Whirlpool ice maker and get it back up and running in no time!

It also includes troubleshooting tips for when the ice maker isn’t producing ice.

How to Reset Whirlpool Ice Maker in 2023

This step by step guide to reset the Whirlpool refrigerator ice maker applies to most Whirlpool refrigerator models, including:


A step-by-step guide to resetting the Whirlpool refrigerator ice maker:

Press the reset button:

  • Locate the reset button (usually at the bottom of the ice maker unit)
  • Press the button for a few seconds until you hear a beep sound
  • Let go of the button and check if the problem has been solved

Adjust the feeler arm:

  • Locate the feeler arm in your ice maker
  • Push the feeler arm down to loosen it
  • The ice maker should start to fill up with water

Press the on/off switch:

  • Locate the on/off switch (under the ice tray)
  • Remove the ice tray and cover plate
  • Turn the switch off, wait a few minutes, then turn it back on
  • Put the ice tray and cover back and check if the problem has been solved

Unplug your refrigerator:

  • Unplug the fridge, wait 10 minutes, and plug it back in
  • Press the feeler arm down a couple of times
  • The ice tray should fill up with water, and ice should start being produced.

Whirlpool Side-by-Side Ice Maker Reset

Whirlpool Side-by-Side Refrigerator Ice Maker Reset

Step by step guide to reset Whirlpool side-by-side ice maker (Model numbers: WRS321SDHB, WRS321SDHV, WRS321SDHW, WRS321SDHZ, WRS325SDHB, WRS325SDHV, WRS325SDHW & WRS325SDHZ):

Note: Take a moment to ensure that the power is on and there hasn’t been any new ice in 24 hours before you begin.

  1. Turn off the ice maker for a few seconds, then turn it back on.
  2. Place a paper towel under the ice maker to catch any water or ice.
  3. Use a pencil eraser to push and hold the reset button for 5 seconds.
  4. The unit will now be in test mode. The bail arm will come down and go back up, and the ice maker will twist and dump the ice.
  5. The ice tray may be empty after resetting the ice maker.
  6. The ice maker will return to the home position, and the water valve will turn on twice to fill the ice tray.
  7. Observe if water is filling the ice tray, if not check the water valve and make sure the refrigerator has water.

If you are having issues or need advice, please head to Whirlpool’s product help page for more information: https://producthelp.whirlpool.com. You can find a range of useful tips and troubleshooting that will surely be of assistance!

Also Read: How to Reset a Whirlpool Refrigerator (Fix Not Cold/Cooling)

If you have a Samsung refrigerator, you know how difficult it is to force defrost during the winter months. Fortunately, there is an easy way to defrost samsung fridge that will ensure your refrigerator remains working at its best.

How to Fix Whirlpool Icemaker Stopped Making Ice

If you own a Whirlpool fridge and have noticed that your icemaker stopped making ice, there is a great How-To video on YouTube to help you figure out how to fix the issue quickly and reliably.

It covers the basics of troubleshooting Whirlpool icemakers in an easy-to-follow format, so it’s great for those who don’t have much experience with repairs.

Once you watch the video and follow the instructions provided, you should be able to get your Whirlpool icemaker back up and running again in no time!

Pro Tips:

I found that a frozen piece of ice was blocking the water supply line. I thought about calling in a service tech for help but then remembered my trusty hair blower.

After warming up the frozen part with the heat from the hair blower, it quickly thawed and soon enough everything was working as usual. So if your

Whirlpool Icemaker stops working unexpectedly, consider using a hair blower before calling for help. It may be just what you need to get things running again!

Another Cause: The Culprit

My Whirlpool Icemaker stopped making ice recently and I was sure something more drastic than regular maintenance was needed.

After doing some research, I realized the culprit was a malfunctioning water pump. This type of problem often expresses itself by dispensing a bit of water, just enough for it to freeze.

Unfortunately, when pumps go completely out they will keep dispensing water, causing a cascade of standing water inside the freezer.

Although it can be a messy predicament, having an understanding of what the problem is and how to address it can make all the difference in restoring your icemaker to full operation.

Troubleshooting Ice Maker Not Making Ice: Jumper Test Cycle and Voltage Test

Troubleshooting Ice Maker Not Making Ice - Jumper Test Cycle and Voltage Test

If your ice maker is still not working properly, such as not getting water, not making ice, or not dropping ice, the following steps can help you diagnose the issue:

Jumper diagnostic cycle:

Locate the diagnostic test pins on your ice maker. Using a jumper wire, connect the two diagnostic test pins. This will initiate the diagnostic cycle and activate the ice maker’s functions

Observe the ice maker’s performance during the diagnostic cycle, checking for any issues such as not getting water or not dropping ice

Voltage test:

Using a multimeter, measure the voltage at the ice maker’s water inlet valve. If the voltage is less than 24V, the water inlet valve is faulty and needs to be replaced

Causes of Not Getting Water:

  • Bad water inlet valve: If the water inlet valve is not working, it needs to be replaced
  • Frozen water supply tube: If the water supply tube is frozen shut, it needs to be thawed

Causes of Not Dropping Ice:

  • Too warm freezer: If the temperature in the freezer is too warm, it needs to be adjusted
  • Broken ice maker: If the ice maker is not functioning properly, it may need to be repaired or replaced.

What if my ice maker still hasn’t reset?

If your ice maker still hasn’t reset, you can try these additional troubleshooting tips:

-Check the water line and make sure it is connected properly

-Check the electrical connection to the unit and ensure that all components are correctly plugged in

-Replace any worn-out parts or check for a clog in any of the lines

-Check the ice maker for any blockages or dirt buildup

-Ensure that the thermostat is set to a low temperature

If you have followed all of these steps and your Whirlpool ice maker still isn’t working, it may be time to call in an appliance repair professional.

They can help diagnose and fix any issues you may be having with your Whirlpool refrigerator and get it working like new again.

Also Read: How to Easily Force Defrost Your Samsung Refrigerator


  1. https://www.whirlpool.com/blog/kitchen/ice-maker-troubleshooting.html
  2. https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Side_By_Side_Refrigerator/Ice_and_Water_Concerns/Ice_and_Dispenser_Concerns/Ice_Production/Not_Making_Ice/Not_Making_Ice_-_Side_by_Side_Refrigerator

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